Which airlines are members of Aviation ADR?

Aviation ADR Members – the companies below have subscribed to Aviation ADR and agreed to engage with our scheme, meaning any final determination is binding upon it, if accepted by you.

Aviation ADR (a division of Consumer Dispute Resolution Ltd) is approved by the Civil Aviation Authority (the aviation regulator), to operate as an ADR body for aviation consumers. If you’ve had a dispute with an airline and are looking to escalate your complaint, we are here to help you get your dispute resolved.

Aviation ADR deals with the Airline members below if either the destination or departure is a UK airport with the exception of:

Ryanair, Which we can accept any flight that either had a destination or departure airport of the UK or Spain or Denmark.

Wizz Air, Which we can accept any flight that either had a destination or departure airport of Hungary, UK and Germany

Air Canada, Which we can accept any flight that either had a destination or departure of a Danish, French, Spanish, Italian, UK and German Airport.

Lauda, Which we can accept any flight that either had a departure airport and arrival airport within the UK, Spain and Demark.

Malta Air, Which we can accept any flight that either had a departure airport and arrival airport within the UK, Spain and Demark.

Buzz, Which we can accept any flight that either had a departure airport and arrival airport within the UK, Spain and Demark.

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Easyjet
Malta
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Buzz2
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TUI 2
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Ryanair
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Lauda
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wizz-air-logo

 Air Astana |  Air Baltic | Air Canada (Denmark, France, Spain, Italy, UK and Germany)  |  Air Canada Rouge |  Air France   |  Asiana Airlines  |  Buzz    |  Delta  |  EasyJet | EgyptAir |  Garuda Indonesia  |  KLM  | Oman Air  | Lauda  | Malta Air  | Royal Brunei  |   Ryanair (UK or Spain)   |   TAP Portugal   |   TUI   |   Turkish Airlines  |  Virgin Atlantic  |  Wizz Air (Hungary, UK and Germany)

If you have a dispute with an airline which is not listed above, then please visit the CAA to find out if they are a member of another ADR scheme. Click HERE for more information

 

If you have a dispute with an airport

Aviation ADR deals with the following Airport members.

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