How to complain about a Ryanair flight?
AviationADR is approved by the Civil Aviation Authority (the aviation regulator) to operate as an Alternative Dispute Resolution (ADR) body for aviation consumers. If you’ve had a dispute with Ryanair and are looking to escalate your complaint for a swift resolution we are here to help you get your dispute resolved.
What to do if your Ryanair flight is cancelled or delayed?
You may have a problem or dispute with a Ryanair product or service i.e. the flight was delayed for more than 3 hours or cancelled, loss or damage of luggage or the service you received was unsatisfactory. If this is the case, and you have already complained to Ryanair, you can use our ‘airline’ complaint form to get your complaint process started. Please note to lodge a claim against Ryanair, the flight must have either departed from, or arrived in, Spain.