How to complain about a Royal Brunei Airlines flight?
AviationADR is approved by the Civil Aviation Authority (the aviation regulator) to operate as an Alternative Dispute Resolution (ADR) body for aviation consumers. If you’ve had a dispute with Royal Brunei Airlines and are looking to escalate your complaint for a swift resolution we are here to help you get your dispute resolved.
What to do if your Royal Brunei Airlines flight is cancelled or delayed?
You may have a problem or dispute with a Royal Brunei Airlines product or service i.e. the flight was delayed for more than 3 hours or cancelled, loss or damage of luggage or the service you received was unsatisfactory. If this is the case, and you have already complained to Royal Brunei Airlines, you can use our ‘airline’ complaint form to get your complaint process started.