What are the flight cancellation compensation amounts?

Flight cancelled less than 7 days before departure

If your flight was cancelled less than 7 days before departure and you are not sure on what flight delay compensation amounts you are entitled to, please check the table below to find out.

Flight Distance

Departure and Arrival Times

Compensation

Less than 1,500km Departure – at least 1 hour earlier than booked flight Arrival – up to 2 hours later than booked flight €125 (£100)
Arrival – at least 2 hours later than booked flight €250 (£200)
1,500km to 3,500km Departure – at least 1 hour earlier than booked flight Arrival – up to 3 hours later than booked flight €200 (£160)
Arrival – at least 3 hours later than booked flight €400 (£320)
More than 3,500km Departure – at least 1 hour earlier than booked flight Arrival – up to 4 hours later than booked flight €300 (£240)
Arrival – at least 4 hours later than booked flight €600 (£480)


Flight cancelled between 7 and 14 days before departure

If your flight was cancelled between 7 and 14 days before departure and you are not sure on what flight delay compensation amounts you are entitled to, please check the table below to find out.

Flight Distance

Departure and Arrival Times

Compensation

Less than 1,500km Departure – from 2+ hours earlier than booked flight Arrival – up to 2 hours later than booked flight €125 (£100)
Departure – from 2+ hours earlier than booked flight Arrival – 2+ hours later than booked flight €250 (£200)
Arrival – 4+ hours later than booked flight €250 (£200)
1,500km to 3,500km Departure – from 2+ hours earlier than booked flight Arrival – up to 3 hours later than booked flight €200 (£160)
Departure – from 2+ hours earlier than booked flight Arrival – 3 to 4 hours later than booked flight €400 (£320)
Arrival – 4+ hours later than booked flight €400 (£320)
More than 3,500km Departure – from 2+ hours earlier than booked flight Arrival – up to 4 hours later than booked flight €300 (£240)
Arrival – 4+ hours later than booked flight €600 (£480)

How to make a flight cancellation complaint?

You can make a flight delay complaint against an airline, online, by clicking here or by filling out a paper version which can be downloaded here.

For more information about Airline Dispute Resolution, please view our FAQ page.

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