How to claim flight delay compensation for a Air Canada Rouge flight?

You might have rights under EU law when it comes to flight delay compensation. This page will give you the details on how you can claim flight delay compensation for a delayed Air Canada Rouge flight.

Have you already complained to Air Canada Rouge?

You must contact Air Canada Rouge first before coming to AviationADR and allow them to resolve the complaint for you. Passengers need to contact the airline directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given Air Canada Rouge eight (8) weeks to respond to your flight delay compensation dispute. AviationADR can only deal with unresolved complaints.  AviationADR can only deal with unresolved complaints.

Compensation amounts: Do you know how much you’re entitled to?

Before making a claim for compensation on a delayed Air Canada Rouge flight, you first need to know what you are entitled to. The list of compensation amounts are highlighted here so please check this before making your delayed Air Canada Rouge flight compensation complaint.

Which Air Canada Rouge complaints can AviationADR deal with?

AviationADR can deal with Air Canada Rouge complaints where flight in question arrived or departed (or was due to arrive/depart) from a UK airport. To view a list of the types of complaints we can deal with please click here

Ways to Complain
There are three (3) ways to bring your complaint to AviationADR:

BY POST

You can download our paper complaint form here and send the completed form to:

AviationADR
Stratford Office Village
Unit 12 Walker Avenue, Wolverton
Milton Keynes
MK12 5TW

.

ONLINE

If you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page. This page provides you with live information about your claim so that you can check the progress at any time of day. Or just simply click here.

BY TELEPHONE

You can telephone us on 0203 540 8063.