Consumers are not bound by our recommendations or decision unless you agree to be bound. If you do not agree to be bound and you are unhappy with the outcome, you can still take your complaint elsewhere (such as to court).
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Dispute Resolution members:
Air Astana | Air Canada | Air Canada Rouge | Air China | Air France | Asiana Airlines
Delta | EgyptAir | Emirates | Flybe | Garuda Indonesia | KLM | Norwegian | Oman Air | Royal Brunei |
Small Planet Airlines | South African Airways | TAP Portugal | Turkish Airlines | Virgin Atlantic | Wizz Air
AviationADR is a CAA-approved ADR provider