Make a complaint about airline

Types of airline complaints AviationADR can deal with:

AviationADR deals with various customer/passenger disputes ranging from cancelled flight compensation to denied boarding. If you have a dispute with an airline which is listed below, then you can submit a complaint with us now.

  • Cancelled flight compensation
  • Delayed flight compensation
  • Cancelled flight refunds
  • Delayed flight refunds
  • Denied boarding disputes
  • Damaged, lost or delayed luggage disputes
  • Problems faced by disabled passengers or passengers with reduced mobility
  • Issues of unfair trading
  • Pricing
  • Misrepresentation

Dispute Resolution members:

 Air Astana |  Air Canada  |  Air Canada Rouge  |  Air China  |  Air France  |  Asiana Airlines
Delta |  easyJet  |  EgyptAir  |  Emirates | Flybe  |  Garuda Indonesia  |  KLM  |  Norwegian  |  Oman Air | Royal Brunei  |
Small Planet Airlines  |   South African Airways  |   TAP Portugal   |   TUI   |   Turkish Airlines  |  Virgin Atlantic  |  Wizz Air

If you have a dispute with an airline which is not listed above, then please visit the CAA to find out if they are a member of another ADR scheme. Click HERE for more information

image of east midlands airport logo

If you have a dispute with an airline or an airport which is not listed above, then please visit the CAA to find out if they are a member of another ADR scheme. Click HERE for more information.

AviationADR is a CAA-approved ADR provider