Please note that before making a complaint to AviationADR against an airline, you must have already complained to the airport or airline directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given the airline eight (8) weeks to respond to your dispute. AviationADR can only deal with unresolved complaints.
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Dispute Resolution members:
Air Astana | Air Canada | Air Canada Rouge | Air China | Air France | Asiana Airlines
Delta | EgyptAir | Emirates | Flybe | Garuda Indonesia | KLM | Norwegian | Oman Air | Royal Brunei |
Small Planet Airlines | South African Airways | TAP Portugal | Turkish Airlines | Virgin Atlantic | Wizz Air
AviationADR is a CAA-approved ADR provider